WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?
According to the provisions of the regulations in force, art. 24 of the Regulation 2016/679 European Parliament and of the Council of 27 April 2016 (hereinafter RGPD) we inform you that personal data that can facilitate while using the web www.proquicesa.com (hereinafter “the SITE”) will be treated as responsible for the treatment by PROQUICESA, Productos Químicos para el Cemento, S.L.
In the same way, thus fulfilling the requirements of Article 13 of the RGPD concerning the information to be provided when personal data is collected from the person concerned, then we will provide that information in the following sections.
ARE YOU REQUIRED TO PROVIDE PERSONAL INFORMATION?
The visit to the WEB does not imply that the USER is obliged to provide any information about himself. However, the use of some of the services available on the WEB depends on the completion of personal information forms.
The data requested in different forms on the web are necessary to provide the services requested. Refusal to provide the data marked as required may make it impossible to adequately provide such services. Likewise, you can provide data on a voluntary basis in order that they can optimally provide these services.
Likewise, certain functionalities of the website depend on you authorizing the processing of your personal data. Therefore, as provided in art. 7 of the European Regulation 2016/679 (hereinafter, GDPR) the user from the moment he enters the personal data and accepts the incorporation of the same consents to the use of them for the stated purpose.
FOR WHAT PURPOSE WILL THE COMPANY TREAT THE USER’S PERSONAL DATA AND HOW LONG?
The personal data you provide for the provision of various services made available through the website will be processed by the PROQUICESA S.L., in accordance with the following purposes:
- For Online Registration, the purpose is to manage the creation of a USER account for the attention of the different services offered by COMPANY that allow the telematic processing of the different registry services.
- In the event that you include any contact email provided, the purpose will be the reply to the request made.
- For Telephone Support Services, calls made to the COMPANY Customer Service can be recorded for quality service reasons.
At the time of requesting any of the services or making use of the indicated functionalities, you will be offered more detailed information about the specific treatments.
FOR HOW LONG WILL PROQUICESA S.L. PROCESS PERSONAL DATA?
User data will be retained as long as necessary for the provision of services requested and, once it is finalized this benefit, your data will be kept for the time strictly necessary, or by the legally established for potential liabilities arising from the service. For registered users, the processing of the data will also be kept for the time strictly necessary, or until the account withdrawal request created based on their right of deletion.
In the case of recording telephone calls for quality reasons, the maximum storage time will be six months.
WHAT CATEGORIES OF DATA ARE PROCESSED?
The personal data necessary for the provision of the different services available on the website will be those indicated on the corresponding form enabled for this purpose.
WHAT IS THE LEGITIMACY OF THE PROCESSING OF YOUR DATA?
The processing of your personal data by PROQUICESA S.L. is protected by your request for the services made available to you through the website or, where appropriate, by the consent requested for the purposes specified above and which you can withdraw at any time. However, if consent is revoked, this does not affect the legality of previous processing operations.
TO WHOM CAN WE COMMUNICATE YOUR DATA?
The personal data provided by the USER will not be communicated to third parties, unless it is necessary for the provision of the requested services, or when the USER had expressly accepted their communication. In both cases, the USER will be duly informed of that possibility before proceeding to communicate their personal data.
RESPONSIBILITY OF THE USER?
THE USER guarantees that the data provided to PROQUICESA S.L., They are true, accurate, complete and up to date. For these purposes, the User responds to the veracity of all the data that he communicates and will keep the information provided conveniently updated, so that he responds to his real situation.
It will be also responsible for the false or inaccurate information that it provides through the Website and for the damages, direct or indirect, that this causes to PROQUICESA S.L. or to third parties.
WHAT RIGTHS DOES THE USER HAVE?
- Revoke the consents granted.
- Access your personal data.
- Rectify inaccurate or incomplete data.
- Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes that were collected.
- Obtain from the COMPANY the limitation of the data processing when any of the conditions provided in the data protection regulations are met.
- Request the portability of your data
- Claim to the Spanish Agency for Data Protection when the interested party considers that the COMPANY has violated the rights that are recognized by the applicable regulations on data protection.
IT IS SAFE TO PROVIDE PERSONAL DATA?
PROQUICESA S.L. will treat the User’s data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to guarantee security. of your data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.